Based on a survey of 3,466 senior leaders of global enterprises, this report unpacks the stats to give you an up-to-the-minute snapshot of how gen AI and agentic AI are helping organizations deliver highly engaging, personalized, and human-like customer experiences at scale.
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Nonprofits are the unsung heroes of communities around the world—and they deserve access to technology that helps them make the most impact. This research paper will be invaluable for nonprofit leaders looking for tech strategies with the most potential to help them advance their missions with limited resources. Learn best practices of AI “Pacesetters” already […]
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Organizations are reshaping business operations and unlocking workforce performance with GenAI. In fact, 90% of business leaders believe that these productivity gains could even reduce employee stress and burnout. Read this guide to discover how you can implement a GenAI solution that empowers your employees at every level to speed up case research and resolution, […]
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What it really means when construction teams decide to go Lean Today’s construction professionals are looking for ways to maximize value and efficiency and minimize waste–essentially doing more with less. In this introduction to Lean construction management principles, we’ll discuss the benefits of applying them to a project and continuously assessing ways to eliminate waste […]
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Higher education teams have many challenges when delivering, maintaining and restoring their campuses. This ebook will help education leaders choose the right tools to: • Scale university-provided services in parallel with university growth Provide visibility into facility and campus data • Meet tight construction deadlines • Minimize disruption to campus during construction • Ensure the […]
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To many in the construction world, project data is a new topic for discussion. There are three important topics when thinking about data in the construction industry: data ownership, data structure and data portability. Download this ebook to learn about the benefits of implementing productivity tools to eliminate information gaps that occur as data is […]
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Getting identity and access management (IAM) right for your standard users is hard enough. What about your superusers? Privileged accounts and users with elevated access have unique requirements that often push management and governance beyond the reach of traditional methods for privileged account management (PAM). This e-book will arm you with questions and perspectives you […]
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Much of the focus of identity and access management (IAM) is concerned with easy and unobstructed access to a large population of end users with minimal disruption to IT operations. But the forgotten arm of IAM—the silent killer. Read this white paper for essential information on the common security issues with privileged account management, and […]
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In this document, I provide 10 steps that you can take to remediate user account problems in AD and to prevent them from occurring in the future. These steps use native AD features and common workflow technology such as Microsoft SharePoint, so no significant prerequisites will hinder your ability to implement my recommendations.
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Access is usually the highest priority when taking on IAM challenges, but how do you do it most effectively? In this e-book, you’ll discover: today’s key challenges for effective access management; the most common identity administration principles; the significant benefits that can come from getting to one identity.
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Application Performance Monitoring (APM) vendors are at the forefront as enterprises strive to deliver excellent digital experiences for their customers, partners, and employees. Download this report featuring: • Gartner’s updated evaluation criteria • Evaluations of each recognized vendor • Current trends in the APM market
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