Are you concerned about the advancement of AI and cloud technology and how they will impact your business communications? Or perhaps you’re looking for ways to get your business communications AI ready? If you answered yes to either of these, then save your spot at this webinar now. The hype surrounding AI and its imminent take-over of the business world […]

The cloud is changing the way we work. Disruptive technologies and business models are creating new opportunities to engage with co-workers, companies, and customers. However, workers are using an average of four communications apps each day, checking these 10 times an hour—leading to 32 days of productivity wasted each year. But the goal of the digital workplace should not be […]

Agents drive over 2/3rds of the cost of a running a contact center, and they are the face of your company to your customers. Clearly, getting the best performance from your agents is critical to your success. In this webinar we will talk about the economic value of a proper workforce optimization strategy for your company. After talking about the […]

For companies today, standing still in the midst of pervasive transformation presents real danger. It’s become more and more important to leverage technology to compete more effectively. Advanced digital technologies deliver cost-efficiencies and productivity benefits and the solutions in the cloud are the ones that are accelerating technology adoption and reducing technology obsolescence risks. It’s the cloud communications providers who […]

Cloud technologies have already dramatically reshaped how we all work and live. There’s no denying that businesses today are under tremendous pressure to keep up with the pace of change. The resulting disruptive technologies and business models are creating new opportunities to engage with co-workers, companies, and customers. However, the impact isn’t always positive. Workers today are using an average […]

RingCentral has been recognized as a leader for the fourth consecutive year. “RingCentral has successfully established itself as the leading UCaaS provider in the North American market. With a strong focus on technology innovation, upmarket and international expansion, channel enablement and technology partnerships, it is poised for continued growth and market success.” Want to learn more? Get the report.  

The UC as a Service (UCaaS) Scorecard profiles, analyzes, and ranks leading hosted unified communications service providers in the U.S. and Canada. Service provider scores are based on criteria such as installed base of lines or seats, financial stability, market strategy, service development and support options. Service provider scores and data are displayed in charts and tables in the report, […]

According to IHS Markit’s 2017 Unified Communication (UC) Strategies and Vendor Leadership North American Enterprise Survey, 60% of respondents will have some or all of their unified communications in the cloud by 2018. Learn why truly unified communications and collaboration are being adopted so rapidly in the enterprise. Analyst Diane Myers shares the trends and best practices in migration of […]