Digital transformation is all about IT change. Enterprises are spending millions on digital transformation initiatives with the goal of improving customer service and workforce productivity. But here’s the uncomfortable question: how do you know these IT changes actually produce a better digital experience for your customers and employees? Get this whitepaper, to learn how to apply end user experience monitoring […]

According to Gartner, “Microsoft Office 365 has excited many executives and application leaders with promises of more flexible collaboration and new ways to work. But behind the scenes, many owners of Office 365 are just trying to survive the difficult transition.” Download this Gartner report to learn about the innovations and risks tied to: • Exchange Online • Office suite […]

Application Performance Monitoring (APM) capabilities have expanded considerably over the last three years, but the percentage of applications monitored in an enterprise has not. To support digital business transformation, I&O leaders must broaden APM tool coverage to focus on business insight, customer experience and service health. Read this research from Gartner that describes the evolution of APM and includes best […]

Digital business expects an agile workforce independent of location and device. But, Infrastructure and Operations leaders struggle to proactively respond to expectations of a seamless experience when users transition between devices, networks, and apps. How can we better measure user experience when accessing on-prem apps or cloud services? Access this report from Gartner to learn: • How to support increased […]

Today’s workforce has become more dynamic than ever. Is your performance management strategy caught up to the times? Traditional performance management strategies often alienate employees, inhibit growth, occur too infrequently, and produce a nightmare of paperwork. Check out these five simple talent management trends that can help you streamline your performance initiatives: • Reduce or eliminate documentation • Focus more […]

Still thinking of employee learning and business needs as separate – or competing – entities? Your employees want targeted training that’s ready when they are, and they also want to be rewarded for developing new skills. Companies also want to provide learning, but only if it shows results at the lowest possible cost. In fact, 59% of employees said that […]

78% of business leaders say employee retention is urgent, so what can managers and executives do to ensure it remains high and drives workforce growth? They can integrate their performance management tools with their learning tools to achieve maximum engagement and productivity. Download “5 Reasons Joining Performance and Learning Drives Growth” to learn some must-know best practices for pairing employee […]

Originally Microsoft technology specialists had one certification credential to choose from to demonstrate their proficiency with Microsoft Azure. Times have changed. The problem with the Microsoft Certified Solutions Expert (MCSE) title was that its content spanned the Administrator, Developer, and Architect skill sets. That breadth of skills represented a heavy lift for many IT professionals. In late 2018, Microsoft Learning […]