Based on a survey of 3,466 senior leaders of global enterprises, this report unpacks the stats to give you an up-to-the-minute snapshot of how gen AI and agentic AI are helping organizations deliver highly engaging, personalized, and human-like customer experiences at scale.
Read →
Stepping into the CFO role is both exciting and daunting. The first 30 days set the tone for long-term success – but with complex entities, global operations, and fragmented AP workflows, the challenges can feel overwhelming. That’s why we created Your First 30 Days as CFO: A Tactical Playbook. Inside, you’ll learn how to:• Diagnose […]
Read →
Stay ahead of the curve with 2025 trends in cloud communications: the CIO guide. Explore emerging technologies like artificial intelligence (AI), unified communications as a service (UCaaS), and 5G that are transforming business communications. Learn actionable steps to future-proof your organization. What you’ll learn: • How AI and UCaaS improve team collaboration and customer engagement […]
Read →
Here at LogMeIn, we constantly have ad hoc meetings to brainstorm ideas or quickly solve a problem. These types of impromptu meetings are becoming more and more common in the workplace, but can run the risk of being unproductive if they lack a visible goal or agenda. The last thing you want to do is […]
Read →
Most companies have elaborate procedures for managing capital. An organization’s time, by contrast, goes largely unmanaged. Bain & Company used innovative people analytics tools to examine the time budgets of 17 large corporations and discovered that companies are awash in e-communications; meeting time has skyrocketed; real collaboration is limited; dysfunctional meeting behavior is on the […]
Read →
Analyzing mobile shoppers’ habits to answer engagement questions in the new mobile reality. This free research report surveyed over 5,800 mobile device owners to discover how the mobile reality has affected customer engagement. So you can optimize your mobile strategy, improve satisfaction and increase conversions. The report covers: • What is the current state of […]
Read →
The e-tailing group has had the good fortune to participate in the growth of eCommerce over the last 16 years, and is just as thrilled to witness the power and possibility of mobile devices given their growing importance for both consumers and retailers. There are new dynamics in play simultaneously, and many of the trials […]
Read →
The customer / company relationships stand in the midst of the mobile revolution. The growing consumer adoption and use of mobile devices means that customers are increasingly incorporating mobile as part of their interactions with businesses. However, are businesses ready for this change in customer behavior? This report will illustrate the business value of deploying […]
Read →
The workforce has transformed to be mobile, virtual, and driven by speed, but the way we run meetings hasn’t evolved along with it. Sponsored by join.me and written by meetings expert Chris Hosford, with contributions from 20 business and academic all-stars, this eBook examines modern collaboration and includes six basic tips to change the way […]
Read →
Triggered by landmark shifts in businesses, the demand for collaborative technologies and online meetings is on the rise. The ongoing workplace transformation, need for flexible work styles, and the imperative to improve productivity combined with consumerization trends is leading to an ever growing need for better and faster ways to meet and collaborate. Web conferencing […]
Read →
Remote support technology, including remote control, desktop sharing, and web collaboration, is one of the most popular platforms used across TSIA service disciplines. Today’s remote support solutions offer much more than just remote control for PCs, their functional footprint is expanding to include support for more devices and richer analytics for trend analysis and supervisor […]
Read →