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Six Steps to Customer Centricity

Today’s financial services customers are more demanding, less trusting, harder to please, and even more difficult to hold onto than ever before. However, with every challenge comes an opportunity. Those Financial Services Institutions (FSIs) who are willing to work for the customer by transforming activities, processes and communications into customer-centric experiences are poised to leapfrog ahead of their competition. Read […]

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Full Enterprise Collaboration for FSI Compliance

Financial services institutions (FSIs) are more concerned than ever about risk and compliance management. Compliance is an area of expertise that has never been in greater need. To mitigate their risk and maintain the trust of the customer, smart FSIs are learning how to collaborate so they can incorporate all compliance programs necessary to keep them in good standing throughout […]

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10 Benefits of the Connected Financial Services Ecosystem

The world is becoming a web of connected ecosystems, powered by businesses that understand and truly embrace the power of the 360-degree customer view. As financial services institutions (FSIs) wait in the wings, new businesses are taking on their customers and securing their trust, their willingness to share, and a significant share of their wallet. If you work for a […]

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Citrix Security Leadership Series: Protecting the Data That Matters (Video)

Citrix security experts share their perspectives on “protecting what matters.” This includes advice on automating your enterprise data and apps so that people can access sensitive data when they need it. “We’ve made security transparent and we’ve made it more powerful by making it user focused,” says Kurt Roemer.

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Avoiding BYO Policy and Security Pitfalls

BYOD and mobile security are undoubtedly top of mind for many IT professionals today.  This whitepaper, written in collaboration with TAL Global (a leading security consulting and risk management firm), highlights five case studies to illustrate common legal and security issues associated with BYO.  It also provides policy guidance and technology suggestions to minimize these risks. Be prepared for today’s […]

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10 Essential Elements For a Secure Enterprise Mobility Strategy

Mobility and bring-your-own device (BYOD) are transforming the way people work and the way organizations support them. There’s more to mobility than simply enabling remote access—and mobile devices are far more than limited-use gadgets. Capable of accessing, storing and transmitting applications and data like traditional computers, smartphones and tablets can be used for almost any business task. To unlock the […]

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Delivering Enterprise Information Securely on Android, Apple iOS and Microsoft Windows Tablets and Smartphones

Android, iOS and Windows-based mobile devices—including smartphones, tablets and everything in between—have transformed enterprise computing, providing new mobility and flexibility for people and IT. At the same time, they compound the challenge of maintaining effective security and privacy of business information.  Read this Citrix technical how-to guide—updated for Android 4.4, iOS 7.1, and Windows Phone.

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Gartner’s 2014 Magic Quadrant for CRM Lead Management

Read this complimentary copy of the Gartner Magic Quadrant for CRM Lead Management, and find out why Marketo was named a leader based on its ability to execute and completeness of vision. Marketo’s engagement platform is purpose-built to enable marketers to listen to, learn from and engage with their customers at scale, offering powerful lead management, inbound, ABM, multi-channel, reporting […]

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