Mobile has fundamentally changed the expectations of your customers. They expect access to anything, anywhere, anytime immediately, in context. Forrester refers to this as the “Mobile Mind Shift”. As the ultimate owners of the brand and customer experiences, Chief Marketing Officers (CMOs) must ultimately first own and then help their enterprises prioritize how mobile is used to optimize its use across […]
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Leadership And Technology: A Total-Cost-Of-Ownership Comparison For Unified Communications And Collaboration
Leadership and Technology: A Total-Cost-of-Ownership Comparison for Unified Communications and Collaboration Midsize organizations strive for success. Being successful means consistently making smart decisions— including smart technology purchases. Technology should enable a midsize organization to meet the needs of its employees and customers today and also allow the organization to make simple but rewarding changes in the future. Technology must support […]
Read more ›Healthcare System Enhances Patient Care With Collaboration
• Customer Name: Park Nicollet • Health Services • Industry: Healthcare • Location: St. Louis Park, Minnesota • Number of Employees: 8200 Challenge • Enhance collaboration among staff to improve patient experiences • Provide reliable IP communications to all employees 24 hours a day • Lower total cost of care by reducing communication costs and improving efficiency Solution • Deployed […]
Read more ›Face To Face: Fighting Cancer With Better Video Collaboration
For nearly 30 years, Moftt Cancer Center has worked tirelessly to find a cure for one of humanity’s worst diseases. Video collaboration has played a key role in that effort. Moftt’s researchers and clinicians often meet virtually with experts around the globe to discuss the latest cancer research and advances in patient care. The logistics of those meetings were tough […]
Read more ›Cisco Business Edition 6000
Today, technology should enable your business to meet the communication needs of your employees and customers, and in the future it should allow you to make simple but value-rich changes. Designed with simplicity to meet these needs, Cisco® Business Edition 6000 helps you solve these challenges with a solution that grows with the pace of your business. Cisco Business Edition […]
Read more ›8 Ways To Build Your Business Advantage
Since most communication is non-verbal, video collaboration fills a huge gap that has long existed within organizations. The availability of relatively low-cost technology—including high-quality videoconferencing equipment, high-bandwidth networks and easy-to-use applications and tools—is bringing video collaboration within reach of today’s workforce. The impact on innovation and productivity—as well as critical business processes, from customer service to problem-solving—is only just starting […]
Read more ›Adobe Mobile Marketing Survey
With the explosive growth in smartphone and tablet usage over the past five years, most marketers have developed strategies to engage customers via mobile channels. In this Adobe survey, we analyzed and benchmarked best practices among mobile marketers, from “experts” in the field to more recent arrivals. We found that more experienced mobile marketers have learned to reach customers across […]
Read more ›Planning For The New Network: Ten Trends Rewriting The Rules For Midsized Business
With more than three out of four midsize companies now describing their business as being “network dependent,” network planning has become an operational make-or-break proposition. The new business network creates value by eliminating barriers of time and distance, enabling workers to access applications and connect with each other as if they were down the hall–even when they are around town […]
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