In both good and bad economic times, IT managers have one common concern: How to do more with less. IT managers are faced with the ever-increasing and complex role of IT in day-to-day operations, while budgets are tightening and IT staffs are shrinking. Given these critical challenges, many IT managers rely on partners such as Dell to help keep their […]

Most disasters strike when you least expect them. Some – like hurricanes – give you more warning. But in either case, it’s a real problem if disaster brings your business to a grinding halt. Forces of nature, malicious acts, or even a simple mistake can have a long-lasting negative effect on your business. Download this whitepaper to learn more about […]

Download this Dell AppAssure 5 Product Spotlight Report to learn more about the latest release of Dell’s AppAssure that focuses on no-compromise unification of virtualized standalone backup, replication and recovery processes.  

Server virtualization is now being used for production workloads and traditional backup vendors are adding features to support this. On the other hand, solutions designed specifically for VM backup offer some key advantages over this approach. But, add image-based backup solutions to the mix, that do a bit of both, and things get very complicated. This research is designed for […]

Web analytics solutions have become an indispensable tool for e-commerce, but they typically only provide partial visibility into the actual customer experience. Download this paper to see how you can not only determine what’s happening on your web site, but why it’s happening. Insight into the why behind the what of online customer behavior enables line of business owners and […]

When it comes to managing application performance, the approaches that organizations take vary significantly based on how the data is being collected, types of metrics captured and how these solutions are deployed and managed. TRAC Research has recently surveyed more than 400 organizations worldwide on key areas of web and Application Performance Monitoring (APM). Discover what these approaches are the […]

This paper details the business impact, customer experience and user experience responses in a User Experience Management (UEM) survey conducted by ENTERPRISE MANAGEMENT ASSOCIATES®. Learn about the need for advanced real-time predictive analytics to capture information and advanced trending to capture hidden trends. Plus see recommendations for better dialogue between IT and business, and understanding end-user-customer behavior perspectives.    

Extensive research on User Experience Management (UEM) by ENTERPRISE MANAGEMENT ASSOCIATES® (EMA™) reveals that UEM is a multi-faceted requirement that includes performance management, business impact, end-user productivity, and even insights into application design and usage. This insightful white paper includes three interviews with Dell customers that underscore UEM’s diverse appeal, its essential values to IT, and Dell’s versatility in supporting […]