Customers expect quick and easy service when they contact your company. Learn how to deliver great customer experiences and what to look for in a communications platform to support your customer service strategy in our latest eBook.

Why combining your messaging, video, and phones is key. This timely eBook details how to securely bring your messaging, video, and phones together and the must-haves you should require from any cloud communication provider you choose.

In an age of texts, emails, and instant message applications, you might think phone calls are dead and buried. Nothing could be further from the truth. Businesses of all sizes are relying more than ever on phones and voice communication to connect with employees, customers, vendors, and everyone in between. Read this guide to learn more.

You can use customer identity and access management solutions like Okta Customer Identity Cloud to register, authenticate, and provide customers with self-service. These solutions play a critical role in supporting engaging and safe digital customer journeys. But to realize these benefits, you’ll first have to select from a diverse set of vendors that vary by size, functionality, geography, and vertical […]

Zendesk was awarded a three-year contract with the State of Tennessee–and we’re celebrating! This one-pager outlines wins from the State of TN and can be used in state and local sales plays. Key stats: CSAT increased 35% and the department saved $250K in fees with Zendesk

Good deployment patterns mean fast and repeatable pipelines. Great deployment patterns mean fast, repeatable and safe pipelines. Dive deep into deployment pattern structures to find which ones are best for your SDLC needs in our new ebook: 8 Deployment Pattern Structures to Transform your CI/CD. Download the ebook to learn:• What deployment patterns are and why you need them• The […]

To say that good developers are in demand is an understatement, so naturally, making sure that your developers have the best possible experience working with your technology is a top priority. However, delivering that experience is easier said than done. Get a breakdown of what a truly exceptional developer experience looks like in our new ebook, “Create an Exceptional Developer […]

For many small businesses, Bill.com offers an adequate means to pay their supplier bills and maintain some lightweight bookkeeping. But what if your business is growing? Shouldn’t your accounts payable process grow with you? Here are the four most important signs that your business is outgrowing Bill.com.