The New mCommerce Reality

in Marketing, Sales & Customer Service, White Paper Research / by /

The New mCommerce Reality research report shows how customers still desire consistent, quality service when shopping from their smartphones and tablets. In fact, 22% of respondents said that lack of human interaction was a challenge when it came to mCommerce.

With this free report, you’ll learn about:
• The growth of mCommerce and its place in the retail ecosystem
• The value of human interaction in a mobile technology world
• Tips for offering live chat in a mobile environment

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