The State of AI-powered Business Transformation in Banking

in Executive Management, Finance & Accounting, Marketing, Sales & Customer Service / by ServiceNow /

ServiceNow and ThoughtLab surveyed 1,125 executives from around the world to find out how much progress banks are making driving AI-powered business transformation. This survey reveals what the most successful banks, known as “Pacesetters,” are doing differently and provides actionable insights on how to future-proof operations.

Download this report to learn how Pacesetters drive AI and scalable IT platforms, build human experiences and trust, and prepare for an evolving risk and regulatory landscape.

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The State of AI-powered Business Transformation in Banking

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