The State of Support Services 2014

TSIA is a hub in the technology services industry. Member companies come together for networking, industry recognition, and, perhaps most importantly, validating research. TSIA provides data, frameworks, and advisory that accelerates the development of service capabilities.

The “State of Support Services: 2014” report addresses the following topics:
• How are the key technology industry trends impacting support services?
• As a result of these trends, what service capabilities are companies investing in this year?
• What TSIA research activities are scheduled for the SS discipline this year to address industry trends and challenges?