Three surprising insights on the state of customer data collection
How well are marketers really leveraging their customer data? Okta recently conducted a research study surveying 426 marketing professionals in the U.S. with the goal of answering this question. Read on for more information on the three major takeaways from the report:
• Data leaders have confidence in their data— but that confidence doesn’t match the quality of their data
• Data quality issues are hampering the full strategic adoption of AI tools
• Data leaders are still highly reliant on third-party cookies
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