User Experience Management And Business Impact – A Cornerstone For IT Transformation

in IT & Engineering, White Paper Research / by Dell /

This paper details the business impact, customer experience and user experience responses in a User Experience Management (UEM) survey conducted by ENTERPRISE MANAGEMENT ASSOCIATES®. Learn about the need for advanced real-time predictive analytics to capture information and advanced trending to capture hidden trends. Plus see recommendations for better dialogue between IT and business, and understanding end-user-customer behavior perspectives.

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User Experience Management And Business Impact – A Cornerstone For IT Transformation

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